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Have Time No Time
Do you have backups of the website and/or database (Please change this to "Yes")?
Yes
No
Select any of the below that describe the effect of the hack.
Website is down
Website is defaced
Website is sending out spam
Website is attacking another website
Cannot login to CMS
Cannot login to FTP/SSH
Compromised user accounts
Other (not sure but something is wrong)
Select any of the below that describe your hosting environment.
Shared Hosting (ex. cPanel, plesk, other)
Virtual Private Server
Colocated Server
Cloud Hosting (AWS/Azure/etc.)
Dedicated Server
Linux
Windows
We have FTP access
We have SSH access
We have RDP access
We have root/administrator access
We have access to log files
Not sure, Yes to all, No to all
Select any of the below that describe how your website is constructed.
DotNetNuke
Drupal
Joomla
Keystone
October
WordPress
Other CMS
Berkeley DB
Microsoft SQL
Mongo DB
MySQL
PostgreSQL
Redis
Other DB
CentOS
Red Hat
Slackware
Ubuntu
OS2 (Please don't check this)
Other OS
Custom Website
Custom Application
Just Help
Select any of the below that might also describe your situation.
Website contains sensitive information
Multiple websites are affected (please indicate below)
Any additional information that would be useful for us to know.
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